We deliver in the UK, to Europe, and selected other countries worldwide.
We will always try to dispatch your parcel 24 - 48 hours of your order.
**If you ever want to query postage, or have any questions regarding West Stanton, please do not hesitate to email us directly firstname.lastname@example.org. We are a friendly and helpful bunch!
We expect delivery to take 2-4 days from date of dispatch. Date of despatch is once we have accepted and sent your parcel. Despatch is usually within 24-48 hours of receiving the order (except weekends & bank holidays).
If you parcel doesn’t arrive within 5 working days please let us know – email@example.com
*** COVID-19 *** Please do bare in mind that delays are occasionally happening within our courier network, due to less staff, new safe processes and more parcels. Please allow a little extra time for delays in particular if delivering in a locked down area.
EUROPE AND WORLDWIDE
European Standard Delivery – £5.00
Worldwide Delivery – from £9.00
Our European Standard Delivery excludes large Olli Ella items. All clothing, soft accessories and toys have European Standard Delivery. This is calculated automatically at checkout. For the larger items (Olli Ella), our European delivery price is based on the size and weight of your order. This is also calculated at checkout.
The customer (you) have to pay any applicable custom charges or import taxes.
We expect delivery to take 3-14 days from date of dispatch.
If your parcel doesn’t arrive within 10 days please let us know – firstname.lastname@example.org
European countries and territories we deliver to:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.
Please check the delivery address details you provided, these are included on the Order Acknowledgement email sent immediately after you placed your order.
Unfortunately we can’t be held responsible for items which do not reach you if you provided incorrect address details.